Dial 9 Communications

Network & Infrastructure

We use some of the best hardware & software available in the industry in order to provide you with the most reliable service we can.

The software used by Dial 9 is a product developed entirely by our parent company, aTech Media, and offers a truly fantastic system which allows the customer to stay in complete control of their entire virtual phone system. For more information about this product, please check out the aTech Media website. The fact that this is developed so near by means Dial 9 is able to strongly influence the development of the system ensuring our customers requests are accommodated in future releases.

We utilise the best Dell-branded hardware available in order to provide a service which doesn’t let you down when you need it most. Our network & infrastructure is housed in a secure datacentre within the same building as the Dial 9 offices which means we’re positioned perfectly should the worst happen. A few stats:

• Diesel generators and UPS systems protect the whole datacentre including all our servers, networking infrastructure even the computers in our offices.
• Multiple air conditioning units are installed to guarantee control of temperature and humidity.
• VESDA (Very early smoke detection apparatus) is installed and tested regularly.
• FM200 fire suppression system.
• CCTV security system converting all entrances and exits from the building with 24-hour video recording.
• Biometric security for all persons entering the data floor.
• Multiple gigabit diverse fibre connections into the building