Posted by Sarah, 23 Mar 2016
In order to enhance your customer experience, we are pleased to introduce to you our new Account Management Portal, designed to make managing your Dial 9 account even easier than before.
From now on when you login to your customer area things may look a little different - but don't worry! It's all still there...
You will see the same useful features you are used to on the homepage of the portal:
In addition to the features you'll already know, there are few new ones you won't be familiar with yet:
To further enhance your security we have upgraded your user login to include two step authentication. When enabled, we'll send you a text message to your designated mobile number each time you login to confirm your identity.
This features ensures that even if your password is compromised your account is still secure, giving you peace of mind your system is safe.
The new portal is already live and ready to view. If you haven't had a chance yet, we invite you to login and take a look around, just click here, or navigate from the website: www.dial9.co.uk using the link in the top right hand corner.
Here at Dial 9 we are always looking for ways to improve our products and services so they work best for you. If you've got any feedback on the new portal we welcome your comments.
We hope you manage to get around the portal nice and easily, but if you do need a hand, please don't hesitate to get in touch and a member of our team will be happy to talk you through it.