0800 numbers are freephone telephone numbers that are free to call and thus allow callers to ring you without paying for the cost themselves. This means that, even if they call you from their mobile, it won't cost them a penny. This can be great for helping encourage customers to call you when they have questions.
We can provide you with an 0800 freephone number which can divert calls to your mobile phone with our call forwarding service or allow you to receive the incoming calls on your Dial 9 Business Phone System. You can choose an 0800 number when signing up for any of our services.
Who should have one?
0800 numbers are ideal for any organisation, business or charity who want to allow customers to call them free of charge. Small businesses can benefit hugely as it can help place them on the same playing field as some of their larger competitors.
Why should I have an 0800 phone number?
The primary reason why you'd offer a freephone number to your customers is that it has been proven to increase the number of calls your business will receive because callers won't have to worry about cost. This is ideal for sales enquiries or customer service where being able to answer a customer's question quickly and efficiently is very important to securing a sale.
An 0800 number can also help your business look either larger or more professional as the number isn't tied to a specific geographical area.
There’s no need to replace your existing numbers for your business because your 0800 number can work alongside your existing landline number.
How much does it cost me to receive calls made to an 0800 number?
Because the caller isn't paying for the call, you'll need to cover the cost of it. The cost depends on whether the caller calls you from a mobile or a landline.
- To receive an 0800 call from a landline it will cost 1.5p/minute.
- To receive an 0800 call from a mobile it will cost 2.5p/minute.