The advantages and disadvantages of VoIP
There are benefits and drawbacks to moving to a VoIP telephone system. In this article, we explore the advantages and disadvantages of VoIP and discuss the impact they could have on your small business.
Tips & Tricks
Our products pack a punch when it comes to features and it would be easy to miss some of them. Here we post helpful tips & tricks about how to use our products & services.
What’s the cheapest way to get a landline?
Dial 9’s call forwarding service is easily the cheapest way to get a landline for your business. For just £5/month, you can choose a free 01, 02, 0330 or 0800 telephone number and receive 60 inclusive minutes every month for free.
Five must-haves for small businesses
Irrespective of the industry you’re in, no matter what your business aspirations may be, starting out can be a nerve-wracking experience filled with as many challenges as there are opportunities. By thinking ahead and spending time planning the essentials your business venture will be off to a solid and stress-free start.
How do I get an 0800 number?
0800 numbers are freephone telephone numbers that are free to call and thus allow callers to ring you without paying for the cost themselves. This means that, even if they...
How to divert calls from landline to mobile
A landline number goes a long way in presenting your business as reliable and accessible. Diverting calls from a landline to your mobile is cheaper than you might think.
Import your contacts and know who's calling before picking up
When you add a contact to your Dial 9 address book, you'll be able to see their name as part of the Caller ID when you receive a call from...
Recognise when people join a conference call more easily
We've just add some handy new features to conference rooms in Dial 9, so that you'll be able to configure an option for callers to announce their name before joining...
Useful numbers to reach global services in Dial 9
As you may already be aware, we have a number of Useful Numbers in the Dial 9 platform that a connected device can dial to use certain features, for example...
Looking up call costs in Dial 9
In Dial 9, you can easily look up the costs of calling a number before you dial it. To do so, head to your Call fo lookup page under Billing...
Access and internal numbers in Dial 9
In Dial 9, there are several numbers that can be dialled from a connected phone, which allow you to access global services, as well configure additional services. These are referred...
Press 1 for Sales or 2 for Support
When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. One of the best ways to achieve this with...
Making the most of your call logs
One of the most useful features of a VoIP system is the ability to track previous calls. With Call Logs in your Dial 9 service, you can look up calls...