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Receive fax messages using Dial 9

One of the biggest benefits of using VoIP in an office environment is the ability to receive faxes, but without the requirement of a physical fax machine.

Call recording playback improvements

We're delighted to announce the addition of a new enhancement to the Dial 9 platform today - the ability to play and seek through call recordings directly in the interface....

Looking up call costs in Dial 9

In Dial 9, you can easily look up the costs of calling a number before you dial it. To do so, head to your Call fo lookup page under Billing...

Choosing the right number for your business

Whether you're just starting your business, introducing a new product or brand, or even just changing numbers, it's always important to ensure you choose a number that suits you. In...

Conferencing with Dial 9

Dial 9, alongside the many other features we provide, offers the ability to create conference rooms, allowing any caller, internal or external, to participate in a group conversation.

Growing a small business

Ask any small business owner and they’ll tell you that running a small business is anything but small. It takes dedication and lots of hard work to get off the...

Enhanced call log searching

We've recently added a useful feature to call log searching in Dial 9 - the ability to look for calls made or received by a specific extension in your account....

Access and internal numbers in Dial 9

In Dial 9, there are several numbers that can be dialled from a connected phone, which allow you to access global services, as well configure additional services. These are referred...

Press 1 for Sales or 2 for Support

When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. One of the best ways to achieve this with...

Making the most of your call logs

One of the most useful features of a VoIP system is the ability to track previous calls. With Call Logs in your Dial 9 service, you can look up calls...