Receive fax messages using Dial 9
One of the biggest benefits of using VoIP in an office environment is the ability to receive faxes, but without the requirement of a physical fax machine.
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Displaying posts 25–36 of 50 in total
Call recording playback improvements
We're delighted to announce the addition of a new enhancement to the Dial 9 platform today - the ability to play and seek through call recordings directly in the interface....
Looking up call costs in Dial 9
In Dial 9, you can easily look up the costs of calling a number before you dial it. To do so, head to your Call fo lookup page under Billing...
Choosing the right number for your business
Whether you're just starting your business, introducing a new product or brand, or even just changing numbers, it's always important to ensure you choose a number that suits you. In...
Conferencing with Dial 9
Dial 9, alongside the many other features we provide, offers the ability to create conference rooms, allowing any caller, internal or external, to participate in a group conversation.
Growing a small business
Ask any small business owner and they’ll tell you that running a small business is anything but small. It takes dedication and lots of hard work to get off the...
Enhanced call log searching
We've recently added a useful feature to call log searching in Dial 9 - the ability to look for calls made or received by a specific extension in your account....
Bypass your standard call routing for specific callers
Recently we've introduced a useful feature in Dial 9 - Caller ID routing - which allows you to set up specific destinations in your account for specific callers, based on...
Access and internal numbers in Dial 9
In Dial 9, there are several numbers that can be dialled from a connected phone, which allow you to access global services, as well configure additional services. These are referred...
Press 1 for Sales or 2 for Support
When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. One of the best ways to achieve this with...
Making the most of your call logs
One of the most useful features of a VoIP system is the ability to track previous calls. With Call Logs in your Dial 9 service, you can look up calls...
Add the personal touch with an audio message and music
When customers call your business, you want to provide them with the best possible experience if they're waiting for an answer. Dial 9 provides two options for this, on-hold music...