Import your contacts and know who's calling before picking up

New Features and Tips & Tricks

When you add a contact to your Dial 9 address book, you'll be able to see their name as part of the Caller ID when you receive a call from them, and, in most cases (such as with the Dial 9 Phone app) find them in your address book to be able to call them without dialling their number first.

Importing contacts

We've just added a new feature that'll make your lives a lot easier when managing large numbers of contacts in your Dial 9 service - the ability to import them en-masse via CSV!

Head to your Address Book in Dial 9 Connect as normal, then to the new Import Contacts page just below.

Import contacts

You'll be able to upload your CSV file (in the format specified above), then we'll process and add each contact to your address book.

Exporting contacts

You may also wish to export your contacts for use with another service such as an email provider, we now provide the option to download them in CSV format as well.

Head to your main address book page, then use the Download all contacts (CSV) button on the right hand side.

Contacts list

We hope you find these new features useful! Do get in touch with us if you have any questions.

A little bit about the author

I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.