The Dial 9 Business Phone System

Dial 9 offers an easy to use and powerful system which won’t cost the earth while still providing the functionality you’d expect from an enterprise product for less than you might think. We provide fully flexible systems that grow with you - take advantage of inclusive features like call forwarding and voicemail, and expand your system as your business grows.

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Here's just a few reasons to choose Dial 9 for your phone system

  • Computer

    Getting started is easy

    You can get up and running with Dial 9 in less than 2 minutes. Setting up your system is straight-forward, but if you don’t want to manage the system yourself we can set up everything for you - including setting up your account and configuring your phone system. Then we’ll send you the hardware you need to get started - you’ll just need to plug it in.

  • Repair

    Always here to help

    If you need additional support when using our products, we are here to help should you need a helping hand understanding the system or setting things up in the best way for your company. Our friendly and knowledgeable support team are here to help you every step of the way. Please don’t hesitate to get in touch and we’ll be happy to help you.

The Basics

  • Numbers
    Set up incoming numbers that your customers can dial to phone your main switchboards, specific departments or individual user direct dials.
  • Extensions
    Set up your users with a unique extension number via a desk phone or smart phone, enabling them to receive external calls from any of your numbers you choose.

Call Management

  • Call Forwarding
    Forward your incoming calls to another number, voicemail or extension when you’re out and about.
  • Time-Based Routing
    Depending on the time of day, choose to route your incoming calls to a different destination, recorded message or voicemail.
  • Voicemail
    Set up mailboxes per phone or globally, allowing you to record greetings and receive messages by email.

Efficient Working

  • Call Groups
    Set up groups of extensions that can all be called via an incoming number at the same time. The first person to pick up takes the call.
  • Call Conferencing
    Set up a conference room which allows anyone with a PIN code to dial in and join your meeting from wherever they are.
  • Address book
    Maintain a global address book with set contact IDs per number for easy identification of incoming calls.

Enhance Your Brand

  • Call Queues
    Place callers in a queue while they wait for members of your team to become available.
  • Menus
    Create a pre-set menu to ask callers to select from a range of options using their telephone keypad - you can then route the call wherever you need.
  • Music On Hold
    Play audio files to your customers so that whenever you place a caller in a queue they will hear music or marketing messages as you choose.

Logging and Recording

  • Call Recording
    Keep a recording of selected incoming calls based on their extension, number, or call group.
  • Complete Logging
    Easily keep track of all the calls made on your phone system including any costs incurred, on a per-call basis.

You can get up and running in a few minutes. Just complete the form and we’ll set up your phone system straight away and give you £5 free credit to get started.

Set up your phone system