Feature-rich. Simple. Friendly.

Features

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  Extensions

  Allow your customers to scale seamlessly from a single phone to hundreds of extensions with support for a huge range of SIP devices.

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  Standard & Premium numbers

  Offer a wide variety of numbers including local numbers anywhere in the UK. Add personalization and memorability with premium numbers.

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  Detailed call logs & analytics

  Live access to detailed call logs including overall statistics and precise details about how every call is handled.

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  Call queueing

  Call queues & groups allow your customers to easily handle multiple incoming calls at the same time. Place callers into a queue and answer them in the order they arrived.

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  Menus & auto attendants

  Knowing exactly why someone is calling before answering can be very useful. With our IVR menu feature your customers can ask callers to choose options from a menu.

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  Voicemail

  Our voicemail boxes are highly versatile and can be configured either alongside extensions or independently. Customers can receive messages by e-mail, through our website or on their phones.

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  Out of hours routing

  Time-based routing allows your customers to change what happens to incoming calls based on the time of day. For example, calls can easily be routed directly to voicemail outside office hours.

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  Text-to-speech greetings

  Our new text-to-speech tools allow your customers to write scripts and hear their words instantly synthesized into natural-sounding speech by our WaveNet-powered algorithms.

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  Fax-to-email

  For some reason, some people still insist on using fax. Our fax-to-email service allows customers to continue to receive faxes without the hassle of unreliable hardware.

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  Advanced call routing tools

  We have a range of tools to help route your customers' calls more efficiently. As well as time-based-routing, customers can use the caller’s number to choose a destination or quickly activate presets.

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  Meeting/conference rooms

  Our conferencing features allow your customers to set up both external and private PIN-protected conference rooms, where callers can dial in and collaborate.

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  Address books & contacts

  Our shared address books allow your customers quick access common phone numbers as well as allowing them to instantly see the name of incoming callers.

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  Developer APIs

  Most management tasks from provisioning through to billing can be integrated with your own systems using our powerful JSON based APIs.

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  Fraud prevention

  Protect your customers and yourself from fraud by implementing flexible limits on call rates customer credit limits, and daily expenditure.

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  Call recording

  Allow customers to automatically record their calls, and securely store the recordings, allowing easy playback of calls linked with their call logs.