Our innovative VoIP phone platform — Dial 9 Connect
Our in-house developed platform allows you to provision bespoke phone systems for your customers in a matter of minutes. You can get a new customer up and running in les than 5 minutes. It has all the features you’d expect from an enterprise-grade PBX, presented to you and your customers in an easy to use, friendly & sophisticated web interface.
We can set you up with your own free demo phone system so you can have a play with our system.
Allow your customers to scale seamlessly from a single phone to hundreds of extensions with support for a huge range of SIP devices.
Offer a wide variety of numbers including local numbers anywhere in the UK. Add personalization and memorability with premium numbers.
Live access to detailed call logs including overall statistics and precise details about how every call is handled.
Call queues & groups allow your customers to easily handle multiple incoming calls at the same time. Place callers into a queue and answer them in the order they arrived.
Knowing exactly why someone is calling before answering can be very useful. With our IVR menu feature your customers can ask callers to choose options from a menu.
Our voicemail boxes are highly versatile and can be configured either alongside extensions or independently. Customers can receive messages by e-mail, through our website or on their phones.
Time-based routing allows your customers to change what happens to incoming calls based on the time of day. For example, calls can easily be routed directly to voicemail outside office hours.
Our new text-to-speech tools allow your customers to write scripts and hear their words instantly synthesized into natural-sounding speech by our WaveNet-powered algorithms.
For some reason, some people still insist on using fax. Our fax-to-email service allows customers to continue to receive faxes without the hassle of unreliable hardware.
We have a range of tools to help route your customers' calls more efficiently. As well as time-based-routing, customers can use the caller’s number to choose a destination or quickly activate presets.
Our conferencing features allow your customers to set up both external and private PIN-protected conference rooms, where callers can dial in and collaborate.
Our shared address books allow your customers quick access common phone numbers as well as allowing them to instantly see the name of incoming callers.
Most management tasks from provisioning through to billing can be integrated with your own systems using our powerful JSON based APIs.
Protect your customers and yourself from fraud by implementing flexible limits on call rates customer credit limits, and daily expenditure.
Allow customers to automatically record their calls, and securely store the recordings, allowing easy playback of calls linked with their call logs.
We’re constantly enhancing the platform with new features & tools being introduced on a regular basis. As a partner, you can make suggestions for improvements which we will always consider carefully and look at introducing.