Finding your extension details

When trying to find your extension login details you will need access to the Dial 9 Portal.

If you are not familiar with the process for accessing the Dial 9 portal a guide can be found Here.

Once you are logged into the Dial 9 Portal you will see the option for Extensions, within extensions you will need to select the extension that you require the login details for.

Extension details within the Dial 9 Portal

The page will now show your extension login details. You will need the extension username and password to setup this extension in your device.

Fine-tune your preferences

There are a number of cookies we need to use in order for our website to work properly. These cannot be disabled.

However, you can disable non-essential cookies for the third-party services we use, to help us provide better customer support, measure the performance of this website and run more effective marketing campaigns.

We use Google Analytics to measure the performance of our website. We do not store any personal data and your IP address is anonymised.


We use a live chat service called Natterly so we can privide support to you where available. Various cookies are stored so chats remain active when you change page.


We use various tracking cookies to help us measure the performance of our marketing campaigns and show you content and promotions we think you’d be interested in.

Allow all
Update your preferences

Hello there!

This website uses cookies in order to provide you with the most relevant information. Please accept cookies for the best experience.

For more details see our Privacy Policy.

I’m OK with that
Cookie preferences