Dial 9 Anywhere

Installation and setup

With Dial 9 Anywhere, you can connect to an extension in your Dial 9 account from your iOS device to make and receive calls, taking advantage of the same level of functionality that you'd gain from using a desk phone connected to the service. To start using the app, just head to the Apple app store to download it.

Once you've downloaded and installed the app, you can log in with your Extension username and password. Please find a guide for locating your extension details below:


Using the phone

When you login, you'll be presented 4 with tabs, from left to right, each either own set of functionality.

Dial 9 Phone


As well as the tabular options at the bottom of the screen, you can also access a number of useful settings via the hamburger icon to the top right. You'll see a Settings option to access your settings, then Logout to immediately logout of your account and disconnect the device from Dial 9. Tapping settings will present the following list of options:

Dial 9 Phone - settings

Under General you can toggle Do Not Disturb to prevent the device from receiving incoming calls, and Display Extension Details to show your extension name and number at the top of the screen when in the main app.

If at any time, we have requested that you provide some diagnostic data from the app, you can enable Logging and tap Send Data which will load a new email with some logs than can be emailed directly to our support team.

Fine-tune your preferences

There are a number of cookies we need to use in order for our website to work properly. These cannot be disabled.

However, you can disable non-essential cookies for the third-party services we use, to help us provide better customer support, measure the performance of this website and run more effective marketing campaigns.

We use Google Analytics to measure the performance of our website. We do not store any personal data and your IP address is anonymised.


We use a live chat service called Natterly so we can privide support to you where available. Various cookies are stored so chats remain active when you change page.


We use various tracking cookies to help us measure the performance of our marketing campaigns and show you content and promotions we think you’d be interested in.

Allow all
Update your preferences

Hello there!

This website uses cookies in order to provide you with the most relevant information. Please accept cookies for the best experience.

For more details see our Privacy Policy.

I’m OK with that
Cookie preferences