Configuring FreePBX for use with Dial 9 SIP trunks

This guide was written and tested using FreePBX 14

The following guide is to assist with getting your Dial 9 SIP trunks connected to your FreePBX system and is written with the understanding that you have already configured your Dial 9 SIP trunks within the Dial 9 Portal. We do have another guide to help with setting up Dial 9 SIP trunks.

Once your SIP trunks are configured within the Dial 9 portal please log into your FreePBX admin area.

Select Connectivity > Trunks.

Setting up the inbound trunk

• Select +Add Trunk.
• In the General tab please enter Dial_9_Inbound in the Trunk Name field and add your Dial 9 number to the Outbound CallerID field.
• In the PJSIP Settings please set Authentication to None, Registration to None, and then enter the SIP Server (If this has not been sent to you by email, please contact Dial 9 support for this information) and set the SIP Server Port to 5060.
• In the Advanced tab within PJSIP Settings, set DTMF Mode to RFC24733 and Qualify Frequency to 0.
• You can now press Submit to save these settings.

You would now need to set up a second inbound trunk, as above, but with the SIP Server of 185.110.248.8. This can be done using the Duplicate option when editing an existing trunk.

Setting up the outbound trunk

• Select +Add Trunk.
• In the General tab please enter Dial_9_Outbound in the Trunk Name field and add your Dial 9 number to the Outbound CallerID field.
• In the PJSIP Settings tab please enter the SIP Server as sip.dial9.co.uk and set the SIP Server Port to 5060.
• You can now press Submit to save these settings.

Setting up the inbound route

Select Connectivity > Inbound Routes.

• Select +Add Inbound Route.
• In the Description field please enter Dial 9 Inbound Route.
• Use the Set Destination field to select the destination for the number. This could be a menu, call group etc.
• You can now press Submit to save these settings.

Setting up the outbound route

Select Connectivity > Outbound Routes.

• Select +Add Outbound Route.
• In the Route Settings tab in the Description field please enter Dial 9 Outbound Route.
• Next to Trunk Sequence for Matched Routes please select Dial_9_Outbound.
• In the Dial Patterns tab please match the screenshot below:
• You can now press Submit to save these settings and then Apply Config.

Your FreePBX is now configured to work with your Dial 9 SIP trunks.