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Yealink device provisioning - RPS updates
In recent months, Yealink have made some updates to their RPS/DM provisioning service, to allow for support for older devices to still access and bind to the service, while continuing to maintain security.
The following article provides a list of devices that have support changed:
https://support.yealink.com/en/portal/knowledge/show?id=687f7b3706b3cf2066d84dea
With varying requirements from device to device, such as firmware upgrade requirements.
For those devices that are no longer supported to directly provision to RPS, there is a useful alternative in the form of an RPS pin, outlined also in detail in Yealink's documentation:
https://support.yealink.com/en/portal/knowledge/show?id=687065ed62c0b13e52f16ab6
For any devices under your control either within your own RPS account, or a sub-account that we've provided you previously, an RPS pin will display if it's required.
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If you're in a position where an older device has been factory reset and a pin is requested, you may be able to locate it as above, clicking on the eye icon to view it. That can be entered, then the phone can bind to RPS and continue provisioning.
When viewing the devices table in your RPS account, if you don't see the pin option, you may need to modify the table layout via the settings/cog icon on the right-hand side:
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Note that this only affects first-time provisioning requests from a factory-reset phone to Yealink. Once a request has been made after first boot, the Yealink auto-provisioning URL is replaced with our own URL, and subsequent requests (i.e. the daily scheduled provision) will still work.