Multi-line ports

If multiple numbers are currently in use with the end user's current provider, it may be possible to only port some of these numbers if the end user no longer needs all of them. The scenarios can be found below:

  • If the main billing number (MBN) is being ported, any associated numbers must be ported as well or ceased with the current provider after the port has been completed.
  • If the MBN is not being ported, any associated numbers may be ported on their own, remain with the current provider (CP), or be ceased. If the order contains a DDI range (a sequential block of numbers), the entire block must be ported or ceased as appropriate. It is not possible to only port some numbers within the block*.
  • If you choose to port a DDI range and the end user does not need all of the numbers, we can offer to take any unrequired numbers out of service once the port has been completed. This incurs a fee of 75 pence per number, and these numbers can be restored to service for the end user at any time.

These numbers, however, cannot be allocated to another end user and must be ported away in full if the end user chooses to do this in future.

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