Number porting lead times

Depending on the complexity of the port request, the port can take varying times to complete. Below we have the minimum lead times for each of the port types.

All times shown below are approximate, and a minimum.

Porting leadtimes

  • Single Line Geographic Import - 4 to 7 working days
  • Single Line Geographic Import with greater than 10 lines porting at the same installation/time - 14 to 17 working days
  • Multi-Line Geographic Import (30 lines/channels or less) no DDI - 7 to 10 working days
  • Multi-Line Geographic Import (31 - 150 Lines/Channels) and/or DDI ranges are included - 10 to 13 working days
  • Complex DDI - 22 to 25 working days

If you have a specific date that your customer requires the port to be completed, you would need to make sure the port is requested within the guidelines above.

Requesting a single line port to be done the next day, or for a multi-line port to be completed within a working week would be unsustainable requests.

Fine-tune your preferences

There are a number of cookies we need to use in order for our website to work properly. These cannot be disabled.

However, you can disable non-essential cookies for the third-party services we use, to help us provide better customer support, measure the performance of this website and run more effective marketing campaigns.

We use Google Analytics to measure the performance of our website. We do not store any personal data and your IP address is anonymised.

Off
On

We use a live chat service called Natterly so we can privide support to you where available. Various cookies are stored so chats remain active when you change page.

Off
On

We use various tracking cookies to help us measure the performance of our marketing campaigns and show you content and promotions we think you’d be interested in.

Off
On
Allow all
Update your preferences

Hello there!

This website uses cookies in order to provide you with the most relevant information. Please accept cookies for the best experience.

For more details see our Privacy Policy.

I’m OK with that
Cookie preferences