Editing a price plan

Clicking on the name of the price plan, or the edit icon next to it in your list of price plans will allow you to make changes to it.

General Settings

In the initial General Settings tab you can configure the main options for your price plan:

Price plan - general settings

You can change the name, unit type and base price plan, choose a rate markup for calls, and choose the inclusive calls method:

  • Basic (deprecated) - This charges for all calls to the end-user at the provided rates but you can also provide universal inclusive minutes across an entire phone system. This provides a different set of options that you can find here.
  • Bundles - This charges for all calls to the end-user at the provided rates but you can create call bundles that can be used across the whole phone system or for a specific extension. This provides a different set of options that you can find here.

Additionally, you can provide permissions to use the API, integrations and phone numbers for any phone systems that are assigned to the price plan.

Resource Prices

In the Resource prices tab you can add pricing for any fixed resources that use the price plan:

Price plan - resource prices

Each resource can have a retail price, and an included or maximum quantity if you wish to provide particular resources free with a price plan.

Call limits & restrictions

The Call limits & restrictions tab allows you to set restrictions on calls that phone systems assigned to it can make, based on a number of key metrics:

Price plan - call limits

The daily call cost limit will allow you to set a cost ceiling for a total number of calls in a given day, the maximum per minute costs sets a limit on the per minute price of a specific call, and the maximum connection fee does the same for the connection cost.

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